Research Article | | Peer-Reviewed

Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon

Received: 21 March 2025     Accepted: 31 March 2025     Published: 29 April 2025
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Abstract

Universal Health Coverage (UHC) aims to ensure that everyone has access to quality health services without suffering financial hardship. Health services must be culturally acceptable; otherwise, utilization will remain low despite availability. The understandings and attitudes toward UHC differ across populations, impacting its implementation. This study assessed the knowledge, attitudes, and perceptions of UHC, analyzed the factors associated with these views, and examined the users’ preferences for UHC in terms of healthcare provider choice, payment schemes, and factors predicting these choices. This study was conducted in the Northwest Region of Cameroon, with over 3 million inhabitants, in a humanitarian crisis since 2016. A cross-sectional survey included 417 respondents selected through multistage sampling from 20 health districts. Data were collected through face-to-face interviews using pretested questionnaires. Data was entered and analyzed using Excel and SPSS. The association between variables was studied using the Chi-squared test, Student’s t-test, and Analysis of Variance (ANOVA). A multiple linear regression was done to eliminate the effect of confounders influencing knowledge and attitudes toward UHC. Ethical considerations included informed consent, data confidentiality, and compliance with the Regional Ethical Committee for Human Health Research (CERSH). Most respondents (77%) had heard of UHC, but only 32.3% knew it reduces out-of-pocket costs. Three-quarters were unaware of the government's UHC goals. While 82.5% desired universal access to cost-effective healthcare, only 6.4% had a good perception of UHC. Nonetheless, 83.3% wanted a National Health Insurance Scheme (NHIS), and 70% wanted it to be compulsory. Higher knowledge scores were found in older age groups (p=0.020), urban residents (p=0.015), private-sector employees (p<0.001), and those with free healthcare access (p<0.001). Regarding UHC plan choices, 51.0% had no preference for private or public hospitals, 48.1% believed the government should cover all costs, while 38.0% wanted a mixture, with the wealthier paying more. This study shows significant gaps in knowledge and perceptions of UHC among the population. While there is a strong desire for cost-effective healthcare access, awareness of government initiatives and UHC mechanisms remains low. Policy implications include the need for targeted educational campaigns on UHC. Additionally, considering a compulsory NHIS could foster greater community participation and support backed by their strong willingness to contribute to the NHIS. This will definitely build a resilient health system.

Published in Central African Journal of Public Health (Volume 11, Issue 2)
DOI 10.11648/j.cajph.20251102.14
Page(s) 70-83
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Barriers to UHC, Demand-side Views, Anglophone Crisis, Healthcare Financing, Universal Health Coverage, Cameroon

References
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Cite This Article
  • APA Style

    Dingana, T. N., Achelieu, L. T., Fozeu, L. C. F., Ndisang, D. A., Ngasa, S. N. (2025). Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon. Central African Journal of Public Health, 11(2), 70-83. https://doi.org/10.11648/j.cajph.20251102.14

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    ACS Style

    Dingana, T. N.; Achelieu, L. T.; Fozeu, L. C. F.; Ndisang, D. A.; Ngasa, S. N. Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon. Cent. Afr. J. Public Health 2025, 11(2), 70-83. doi: 10.11648/j.cajph.20251102.14

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    AMA Style

    Dingana TN, Achelieu LT, Fozeu LCF, Ndisang DA, Ngasa SN. Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon. Cent Afr J Public Health. 2025;11(2):70-83. doi: 10.11648/j.cajph.20251102.14

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  • @article{10.11648/j.cajph.20251102.14,
      author = {Therence Nwana Dingana and Longla Terence Achelieu and Leo Cedric Fosso Fozeu and Daniel Agwenig Ndisang and Stewart Ndutard Ngasa},
      title = {Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon
    },
      journal = {Central African Journal of Public Health},
      volume = {11},
      number = {2},
      pages = {70-83},
      doi = {10.11648/j.cajph.20251102.14},
      url = {https://doi.org/10.11648/j.cajph.20251102.14},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.cajph.20251102.14},
      abstract = {Universal Health Coverage (UHC) aims to ensure that everyone has access to quality health services without suffering financial hardship. Health services must be culturally acceptable; otherwise, utilization will remain low despite availability. The understandings and attitudes toward UHC differ across populations, impacting its implementation. This study assessed the knowledge, attitudes, and perceptions of UHC, analyzed the factors associated with these views, and examined the users’ preferences for UHC in terms of healthcare provider choice, payment schemes, and factors predicting these choices. This study was conducted in the Northwest Region of Cameroon, with over 3 million inhabitants, in a humanitarian crisis since 2016. A cross-sectional survey included 417 respondents selected through multistage sampling from 20 health districts. Data were collected through face-to-face interviews using pretested questionnaires. Data was entered and analyzed using Excel and SPSS. The association between variables was studied using the Chi-squared test, Student’s t-test, and Analysis of Variance (ANOVA). A multiple linear regression was done to eliminate the effect of confounders influencing knowledge and attitudes toward UHC. Ethical considerations included informed consent, data confidentiality, and compliance with the Regional Ethical Committee for Human Health Research (CERSH). Most respondents (77%) had heard of UHC, but only 32.3% knew it reduces out-of-pocket costs. Three-quarters were unaware of the government's UHC goals. While 82.5% desired universal access to cost-effective healthcare, only 6.4% had a good perception of UHC. Nonetheless, 83.3% wanted a National Health Insurance Scheme (NHIS), and 70% wanted it to be compulsory. Higher knowledge scores were found in older age groups (p=0.020), urban residents (p=0.015), private-sector employees (p<0.001), and those with free healthcare access (p<0.001). Regarding UHC plan choices, 51.0% had no preference for private or public hospitals, 48.1% believed the government should cover all costs, while 38.0% wanted a mixture, with the wealthier paying more. This study shows significant gaps in knowledge and perceptions of UHC among the population. While there is a strong desire for cost-effective healthcare access, awareness of government initiatives and UHC mechanisms remains low. Policy implications include the need for targeted educational campaigns on UHC. Additionally, considering a compulsory NHIS could foster greater community participation and support backed by their strong willingness to contribute to the NHIS. This will definitely build a resilient health system.
    },
     year = {2025}
    }
    

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  • TY  - JOUR
    T1  - Unveiling Barriers to Universal Health Coverage: A Cross-Sectional Assessment of the Demand-Side Viewpoints in Northwest Region-Cameroon
    
    AU  - Therence Nwana Dingana
    AU  - Longla Terence Achelieu
    AU  - Leo Cedric Fosso Fozeu
    AU  - Daniel Agwenig Ndisang
    AU  - Stewart Ndutard Ngasa
    Y1  - 2025/04/29
    PY  - 2025
    N1  - https://doi.org/10.11648/j.cajph.20251102.14
    DO  - 10.11648/j.cajph.20251102.14
    T2  - Central African Journal of Public Health
    JF  - Central African Journal of Public Health
    JO  - Central African Journal of Public Health
    SP  - 70
    EP  - 83
    PB  - Science Publishing Group
    SN  - 2575-5781
    UR  - https://doi.org/10.11648/j.cajph.20251102.14
    AB  - Universal Health Coverage (UHC) aims to ensure that everyone has access to quality health services without suffering financial hardship. Health services must be culturally acceptable; otherwise, utilization will remain low despite availability. The understandings and attitudes toward UHC differ across populations, impacting its implementation. This study assessed the knowledge, attitudes, and perceptions of UHC, analyzed the factors associated with these views, and examined the users’ preferences for UHC in terms of healthcare provider choice, payment schemes, and factors predicting these choices. This study was conducted in the Northwest Region of Cameroon, with over 3 million inhabitants, in a humanitarian crisis since 2016. A cross-sectional survey included 417 respondents selected through multistage sampling from 20 health districts. Data were collected through face-to-face interviews using pretested questionnaires. Data was entered and analyzed using Excel and SPSS. The association between variables was studied using the Chi-squared test, Student’s t-test, and Analysis of Variance (ANOVA). A multiple linear regression was done to eliminate the effect of confounders influencing knowledge and attitudes toward UHC. Ethical considerations included informed consent, data confidentiality, and compliance with the Regional Ethical Committee for Human Health Research (CERSH). Most respondents (77%) had heard of UHC, but only 32.3% knew it reduces out-of-pocket costs. Three-quarters were unaware of the government's UHC goals. While 82.5% desired universal access to cost-effective healthcare, only 6.4% had a good perception of UHC. Nonetheless, 83.3% wanted a National Health Insurance Scheme (NHIS), and 70% wanted it to be compulsory. Higher knowledge scores were found in older age groups (p=0.020), urban residents (p=0.015), private-sector employees (p<0.001), and those with free healthcare access (p<0.001). Regarding UHC plan choices, 51.0% had no preference for private or public hospitals, 48.1% believed the government should cover all costs, while 38.0% wanted a mixture, with the wealthier paying more. This study shows significant gaps in knowledge and perceptions of UHC among the population. While there is a strong desire for cost-effective healthcare access, awareness of government initiatives and UHC mechanisms remains low. Policy implications include the need for targeted educational campaigns on UHC. Additionally, considering a compulsory NHIS could foster greater community participation and support backed by their strong willingness to contribute to the NHIS. This will definitely build a resilient health system.
    
    VL  - 11
    IS  - 2
    ER  - 

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